Shipping policy

SHIPPING & HANDLING: Please allow up to 1-3 business days for production, after which you should receive an email notification that your order has been shipped. Once an order has been shipped, it may take up to 7 business days, excluding weekends and holidays, for delivery depending upon your location. If an item is on backorder, we will notify you upon receipt of your order. 

My package is missing, what should I do? 

Once the item is packaged, shipped and in the shipping carrier's hands, we are no longer responsible for lost packages, missed deliveries, or undeliverable addresses. Please contact the shipping provider with any shipping concerns. 

If your tracking information shows your package was ‘delivered’, however you cannot locate it, please verify your shipping address is correct. Check to see if someone else accepted the delivery for you. Please wait 2-3 business days, as packages are sometimes marked delivered days before their actual arrival. If the package still has not arrived, please contact the shipping provider with your tracking information.